Returns & Exchanges
At Salon Supplies, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, you may return unused and unopened items within 30 days of delivery for a full refund.
Initiate Your Request
Log into your professional account or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Package Securely
Ensure all beauty tools, liquids, or furniture are placed in their original packaging with all included manuals and accessories to prevent damage during transit.
Ship the Items
Affix the provided return label to your package and drop it off at any authorized shipping carrier location, keeping a copy of your tracking number for reference.
Receive Refund or Credit
Once our warehouse inspects the returned items for quality assurance, we will issue a refund to your original payment method or apply a credit to your salon account within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing